Program terms

About these terms

These terms govern taking part in RESTŌR Rewards, the referral partner program run by RESTŌR Medical Spa at rewards.restormedicalspa.com. They sit alongside RESTŌR Medical Spa’s Terms and Conditions and Privacy Policy, which continue to apply.

RESTŌR may change the figures and these terms. Changes are published on this page and take effect when published. The terms in effect at the time apply. A change never reduces a thank-you that has already been confirmed.

Who can take part

You must be 18 or over and live in the United States. Partners join as one of these kinds, and the kind decides what a partner can receive:

• Staff at a business we work alongside
• A business we work alongside, as the business, can cash out
• An independent partner, working for themselves
• A creator or an influencer, can cash out
• A RESTŌR patient, RESTŌR credit only
• A member of the RESTŌR team, RESTŌR credit only

RESTŌR reviews every account. RESTŌR may decline an account, and may close one, at its discretion.

How a referral is recorded

Each partner receives a personal link and a QR code. Both carry the partner’s code. When somebody books or buys at RESTŌR through that link, the booking carries the code, and that is how RESTŌR knows who sent them. Attribution is by link only. A referral named in conversation is never recorded.

If somebody uses more than one partner’s link, the most recent one counts, until a thank-you has been created for them. From then on the referral stays with that partner.

When a partner is thanked

A partner is thanked when somebody they sent reaches either of two points:

• A consultation. The person completes a booked consultation and is checked in, whether or not anything was paid.
• A membership. The person joins a founding membership and it is active. A membership bought online through the partner’s link counts, with no consultation needed.

The person must be new to RESTŌR, meaning they have not had a consultation at RESTŌR before.

What a partner receives

A thank-you is RESTŌR credit toward a future visit. It is not a payment for introducing a person, and it is not a commission. Both thank-yous are paid by tier:

• Tier 1, 1 to 3 people: $100 for a consultation and $100 for a membership.
• Tier 2, 4 to 9 people: $150 for a consultation and $150 for a membership.
• Tier 3, 10 people or more: $200 for a consultation and $200 for a membership.

A partner’s tier counts each person they referred once, the first time that person comes in for a consultation or joins. Someone who comes in and later joins still counts once. A booking alone, a cancelled booking, a returning guest, or a thank-you that was declined does not count. Each thank-you is priced at the partner’s tier when it is created, and keeps that figure.

The joining credit

A business we work alongside, staff at such a business, an independent partner or a creator receives a $100 joining credit once. It appears when you sign up. You claim it from your portal, and RESTŌR approves it. It is RESTŌR credit only and is never turned into cash. Existing RESTŌR clients and members of the RESTŌR team receive no joining credit.

Confirmation, and nothing taken back

Every thank-you is confirmed by a person at RESTŌR before it is released. Nothing is owed until then. A thank-you may be declined before release where the conditions above are not met, where the consultation or membership does not go ahead, or where the referral appears not to be genuine.

Nothing is taken back after release.

Using credit

Every thank-you is RESTŌR credit. It spends on RESTŌR services at member pricing, whether or not you hold a membership. Credit is good for 12 months from the day it is approved, and RESTŌR emails a reminder 30 days before any of it runs out.

Cash out

Business and creator partners may cash out consultation and membership thank-yous from their portal, at 50 percent of the credit, when the cash comes to $100 or more. A person at RESTŌR approves every cash out before it is paid, and a cash out may need tax documents. The joining credit never cashes out.

Guests and members of the RESTŌR team never cash out. Their thank-yous are RESTŌR credit only.

The gift for the person you refer

The person you refer receives $150 toward their first treatment, product or membership, whichever they choose. It does not go toward the consultation, which is complimentary. It is for a service or a product only, never cash, and it is for people new to RESTŌR.

What a partner sees

For each person you sent, your portal shows their first name and last initial, and whether they booked, came in or joined. It never shows a treatment, a price paid, or any health detail.

What a partner may and may not do

You may share your link personally: in conversation, by message, by email to people you know, and on your own social accounts.

You must not:

• Make any medical claim about a treatment, a result or a product
• Promise anybody a specific outcome
• Present yourself as speaking for RESTŌR, or as a RESTŌR employee if you are not
• Send unsolicited bulk email or text messages
• Buy advertising that uses RESTŌR’s name, or bid on RESTŌR’s name in search advertising
• Share the link on coupon, cashback or offer sites
• Create accounts, or submit details, for people who did not ask to be referred
• Use anybody’s personal details without their agreement

Creators and partner businesses must disclose the relationship wherever they share a link, clearly and close to the recommendation, in line with the Federal Trade Commission’s endorsement guidance.

Where these rules are broken, RESTŌR may decline a thank-you that has not been released, and may close the account.

Medical care is separate

Taking part has no bearing on anybody’s medical care. A referral does not entitle anybody to a treatment, and every treatment remains subject to consultation and clinical judgement. Nothing in the program, and nothing in the portal, is medical advice.

Ending an account

You may close your account at any time by asking RESTŌR. Credit already approved stays usable for its normal period. Thank-yous not yet confirmed do not carry over.

RESTŌR may suspend or end the program, or any account, at any time. Credit already approved stays usable for its normal period.

Liability

The program and the portal are provided as they are. To the fullest extent the law allows, RESTŌR disclaims all warranties and is not liable for indirect, incidental, consequential or special damages arising from taking part.

Governing law

These terms are governed by the laws of the State of Colorado, and the courts of Colorado have exclusive jurisdiction.

Questions

Partners can write to RESTŌR from the Messages tab in the portal, or call 720.524.8429.